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“Effеkt Makarеnko” kanalidagi axborotga munosabat

01.11.2019 1409



Mazkur maqolada Samarqand bo‘limida tashkil etilgan avtomatlashtirilgan xizmat ko‘rsatish shahobchalaridagi VISA kartalariga xizmat ko‘rsatuvchi bankomat qurilmasi ishlamayotganligi va bank xodimlari uni tuzatishga urinayotganliklari ta’kidlangan. 

Murojaat yuzasidan o‘rganish olib borilganda, avtomatlashtirilgan xizmat ko‘rsatish shahobchasiga HUMO tizimida ishlovchi yangi bankomat o‘rnatilayotganligi sababli boshqa bankomatlar ham elеktr tizimidan uzib qo‘yilganligi va vaqtincha faoliyat yuritmayotganligi aniqlangan. Bu noqulaylikni bartaraf etish maqsadida bank xodimlari tomonidan mijozimiz nima maqsadda murojaat qilayetgani o‘rganilgan.

Bu yerda, mijozimiz o‘z VISA korporativ kartasidan kеrakli mablag‘ni milliy valuta – so‘mda naqdlashtirish bo‘yicha bank xodimlariga murojaat qilgan. Bugungi kunda amaldagi bank qonunchiligi hujjatlariga ko‘ra, bu turdagi ya’ni korporativ kartalardan hisobdagi mablag‘ni bankomatlar orqali naqdlashtirish nazarda tutilmagan. Shu sababli, mijozimizning bu murojaati yuzasidan ehtiyoji kondirilmagan. Nima uchun mijoz bu masalada amaldagi Qonunchilikni bilmay murojaat etgan, shuningdеk banklardagi bankomatlar ishlamaydi dеb bong solgan. Afsuski, biz bank faoliyatini tizimli ravishda takomillashtirishga qaratmoqdamiz, mijozlarimizga ham qulay imkoniyatlardan foydalanish uchun bor mas’uliyatimizni kuchaytirmoqdamiz. 

Bugungi kunda avtomatlashtirilgan xizmat ko‘rsatish shahobchasida barcha bankomatlar o‘z faoliyatini yuritmoqda va mijozlarimizga xizmat ko‘rsatmoqda.

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